We are so certain of the quality of our battery line that we offer a Venom Lifetime Battery Replacement Plan on all of our rechargeable battery packs. Venom will, at our discretion, replace defective batteries free of charge within a period of 1 year from date of purchase. Year 2 onward, any Venom battery can be exchanged for a brand new battery of same size and type for 30% off original retail pricing. This warranty does not cover normal wear and tear, crash or water damage, modifications, or any damages arising as a result of improper use. We reserve the right to deny replacement to any serial abusers of our policy.
Venom assumes sole responsibility for our products; therefore, dealers should not be involved in any warranty issues. All warranty claims are to be directed to Venom Customer Service.
Before returning any defective product, please contact Venom Customer Service at 800-705-0620 firstname.lastname@example.org receive a Return Merchandise Authorization Number. A dated and itemized sales receipt must accompany any product returned for warranty work.